At Luminance Living, we respect your privacy and are committed to protecting your personal information.
1. Information We Collect
When you shop with us, we may collect your name, email address, phone number, billing and delivery addresses, and payment details.
We also collect browsing data through cookies to improve your shopping experience.
2. How We Use Your Information
To process and deliver your orders.
To communicate order updates and respond to queries.
To improve our website and services.
To send marketing emails (only if you have opted in).
3. Sharing of Information
We do not sell your personal information.
We only share information with trusted third parties (e.g., courier companies, payment processors) to fulfill your order.
4. Security
We use secure payment gateways (such as PayFast) to protect your financial information.
Reasonable measures are taken to safeguard your data, but no online system can be guaranteed 100% secure.
5. Your Rights
You can request access to, correction of, or deletion of your personal data by contacting us at info@luminanceliving.co.za.
You may opt out of marketing communications at any time.
6. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.